Viviana Marelle Pagán-Muñiz

Initiator
DISC Type : Di

Sr. Director, Brand, Digital & Customer Experience at Novavax

Washington DC-Baltimore Area, United States

Overview

Viviana has no verified overview

Personality Overview

Friendly Challenger

Confident

Conviction Driven

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Viviana has no verified topics they care about

Media Appearances

Viviana has no verified media appearances

Work History

7-2023
Sr. Director, Brand, Digital & Customer Experience at Novavax
4-2022 - 7-2023
Associate Director, Global Customer Experience Center at Novavax
7-2021 - 4-2022
Sr. Manager of Customer Experience at Novavax
6-2019 - 7-2021
Sr. Advisor, Help Network (Consumer Care) at AARP
1-2017 - 6-2019
Client Advisor, Consumer Care at AARP

Education

MBA from Universidad de Palermo
Bachelor's Degree from Universidad del Sagrado Corazón

More Information

Social Presence :

Prographics :

Exp : 16 Location : Washington DC-Baltimore Area, United States Job Level : Senior Designation : Sr. Director, Brand, Digital & Customer Experience at Novavax
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Insights For Selling To Viviana Marelle

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Viviana Marelle is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Viviana Marelle

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Viviana Marelle move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Viviana Marelle take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Viviana Marelle

Personality Compatibility


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