Volker Buß serves as the Chief Security Officer (CSO) and Chief Information Security Officer (CISO) for the Merck Group. His career began in law enforcement with the Police of Lower Saxony before transitioning into corporate security, including a leadership role at the Würth Group. He holds a degree from the Police Academy of Lower Saxony.
Volker emphasizes a people-first approach to security, believing that human awareness and emotional intelligence are more critical than technology alone. He is a proponent of building a strong security culture to protect against modern, sophisticated threats like social engineering.
He coined the term “LOVESECURITY” to represent his philosophy that the strongest firewall has a heartbeat and is driven by people who care.
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