Wayne Hilson

Captain
DISC Type : DS

Senior Technical Account Manager (FinOps) at Flexera

Whitchurch, England, United Kingdom

Overview

Wayne is a Senior Technical Account Manager at Flexera, specializing in technology transformations and cloud adoption with a focus on FinOps. He is AWS and FinOps certified, managing over 30 accounts across EMEA/APAC. Colleagues describe him as dedicated, highly organized, and professional, excelling at maximizing customer ROI from technology investments.

He recently earned a credential in Cloud Sustainability Fundamentals, learning how to calculate carbon emissions and be a catalyst for change within his organization.

Personality Overview

Output-Driven

Planner & Achiever

Decisive But Calm

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Cloud FinOps
His current role is as a Senior Technical Account Manager specializing in FinOps, and he recently became a FinOps Certified Practitioner.
Technology Transformation
He has a proven track record at the forefront of enterprise-level technology transformation initiatives for large, complex organizations.
Customer Lifecycle
He owns the full customer relationship lifecycle for a large portfolio of clients, acting as a trusted advisor and promoting the customer's voice internally.

Media Appearances

Wayne has no verified media appearances

Work History

4-2026
Senior Technical Account Manager (FinOps) at Flexera
3-2025 - 3-2026
Technical Account Manager at Flexera
11-2021 - 3-2025
Technical Account Manager (NetApp / SPOT Acquisition) at Flexera
5-2021 - 11-2021
Technical Account Manager (Cloudcheckr) at Flexera
7-2019 - 5-2021
Lead Customer Success Manager (Software) at Cloudreach

Education

1991 - 1991
Education details unavailable from King's College London
1985 - 1990
Education details unavailable from Gunnersbury Catholic School For Boys

More Information

Social Presence :

Prographics :

Exp : 20 Location : Whitchurch, England, United Kingdom Job Level : Middle Designation : Senior Technical Account Manager (FinOps) at Flexera
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Insights For Selling To Wayne

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wayne is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Wayne

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Wayne move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Wayne take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Wayne

Personality Compatibility


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