Wayne Vols

Observer
DISC Type : ic

IT Service Management Policy and SACM Manager at Commonwealth of Pennsylvania

United States

Overview

Wayne has no verified overview

Personality Overview

Assertive

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Wayne has no verified topics they care about

Media Appearances

Wayne has no verified media appearances

Work History

8-2023
IT Service Management Policy and SACM Manager at Commonwealth of Pennsylvania
4-2017 - 8-2023
IT Desktop Support Director at Commonwealth of Pennsylvania
9-2012 - 4-2017
IT Desktop Support Assistant Director at Commonwealth of Pennsylvania
2-1994 - 4-1997
IT Systems Support Analyst at Pathology Associates

Education

8-1991 - 5-1993
Bachelor's degree from Commonwealth University-Bloomsburg
8-1989 - 5-1991
Associate's degree from Lackawanna College

More Information

Social Presence :

Prographics :

Exp : 16 Location : United States Job Level : Middle Designation : IT Service Management Policy and SACM Manager at Commonwealth of Pennsylvania
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Insights For Selling To Wayne

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wayne is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Wayne

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Wayne move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Wayne take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Wayne

Personality Compatibility


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