Wendy McCall

Enthusiast
DISC Type : i

Managing Director at CCH Group

Bradford, England, United Kingdom

Overview

Wendy McCall is the Managing Director at CCH Group, the UKs largest home care company. Since joining in 2015, she has progressed internally, now leading all homecare and extra care operations. She is known for her deep operational expertise and a passion for empowering people to deliver outstanding care.

Based on her public-facing values, Wendy is driven by a "people-first" ethos. She champions personal and professional growth for her teams and is committed to initiatives that focus on positively changing lives within the communities her organization serves.

She has built a strong reputation for safeguarding quality and running high-performing teams throughout her decade-long tenure at CCH Group.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

People-Centric Leadership
Consistently champions a "people-first" ethos and emphasizes that her teams are the "beating heart" of the company, as seen in her posts and official announcements.
Quality in Homecare
As Managing Director, she is responsible for all homecare operations across the UK and is committed to supporting her teams to deliver the very best care daily.
Employee Recognition
Publicly speaks on the importance of recognizing and retaining skilled care professionals, highlighting their compassion, professionalism, and critical decision-making.

Media Appearances

CCH Group promotes Wendy McCall to managing director of homecare. Featured in Laing Buisson News

See Now

Work History

9-2025
Managing Director at CCH Group
2-2023 - 9-2025
Homecare Director at CCH Group
3-2016 - 2-2023
Regional Director at CCH Group
3-2016 - 2-2023
Regional Director at CITY AND COUNTY HEALTHCARE GROUP LIMITED Comfort Call
4-2015 - 3-2016
Regional Operations Manager at COMFORT CALL LIMITED

Education

Wendy has no verified education history

More Information

Social Presence :

Prographics :

Exp : 17 Location : Bradford, England, United Kingdom Job Level : Mid-senior Designation : Managing Director at CCH Group
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Insights For Selling To Wendy

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wendy is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Wendy

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Wendy move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Wendy take some risk or not?

  • They can take some low-probability risks if needed.

You And Wendy

Personality Compatibility


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