Will Twomey

Doer
DISC Type : sd

VP of Customer Success at Neara

Australia

Overview

Will is the VP of Customer Success at Neara, a climate and infrastructure tech company. He is an expert in go-to-market strategy and commercial operations, with a background in construction technology from his time at Procore. He holds a Bachelor of Business from the University of Newcastle.

Outside of his professional life, Will is an adventurous family man. He recently took a six-month career break to travel 22, 000 kilometers across Australia in a caravan with his wife and their four-year-old twins, valuing experiences and family time.

Unique fact: He spent six months living in a caravan with his wife and two four-year-olds while traveling across Australia.

Personality Overview

Risk-Accepting

Long-term Focused

Deliberate Doer

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Climate & Infra-Tech
Currently works at Neara, a platform focused on solving challenges for critical energy and infrastructure assets, a mission he finds purposeful.
Customer Value
His career focus and current role as VP of Customer Success are centered on realizing and enhancing value for customers.
Go-to-Market Strategy
Identifies GTM strategy as a core area of his professional expertise in his headline and career experience.

Media Appearances

Will has no verified media appearances

Work History

11-2025
VP of Customer Success at Neara
6-2025 - 11-2025
Senior Director, Solutions, APAC at Procore Technologies
12-2024 - 6-2025
Chief Caravan Officer at Career Break - traveling around Australia
4-2024 - 12-2024
Senior Director, Solutions, APAC at Procore Technologies
4-2022 - 4-2024
Director, Solutions Consulting, APAC at Procore Technologies

Education

Bachelor of Business from University of Newcastle

More Information

Social Presence :

Prographics :

Exp : 17 Location : Australia Job Level : Senior Designation : VP of Customer Success at Neara
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Insights For Selling To Will

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Will is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Will

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Will move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Will take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Will

Personality Compatibility


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