William A. Batey

Researcher
DISC Type : Cs

Technical Director - Security, Safety, Fire & Communications (Airside Operations) at ECCA - Heathrow UK

United Kingdom

Overview

William is a highly experienced security professional specializing in aviation security, counter-terrorism, and compliance. As Technical Director at ECCA - Heathrow, he oversees security, safety, and fire operations. He leverages a background in Psychology & Criminology from the University of Surrey and has managed large-scale security at major international airports.

He maintains a strong professional interest in the operations of national security organizations, including the UK Ministry of Defence and the National Security Agency. His public posts suggest a strong sense of national pride.

He has specialized expertise in protecting VVIPs from threats posed by Remote Controlled Improvised Explosive Devices.

Personality Overview

Soft Communicator

Process Focused

ROI Seeker

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Aviation Security
His career is centered on airport security operations, from passenger screening and infrastructure design to managing large-scale security incidents at hubs like Heathrow and Gatwick.
VVIP Protection
His headline and role description emphasize a core focus on mitigating potential threats to ensure the safety of high-profile individuals in transit and public areas.
Counter-Terrorism
He holds certifications in Soft Target Terrorism and has a professional background in addressing security challenges, threats, and incidents within airport environments.

Media Appearances

William has no verified media appearances

Work History

4-2015
Technical Director - Security, Safety, Fire & Communications (Airside Operations) at ECCA - Heathrow UK
7-2011 - 4-2015
Manager Security Services at Malta International Airport Plc
6-2009 - 6-2011
Internal Security Inspector at Surrey Police
1-1990 - 5-2010
Airside Operations / Fire Officer / Security Team Leader / Project Manaement at BAA Plc (Heathrow & Gatwick)

Education

1985 - 1990
Psychology & Criminology from University of Surrey
1978 - 1980
Communications from University of Malta

More Information

Social Presence :

Prographics :

Exp : 36 Location : United Kingdom Job Level : Mid-senior Designation : Technical Director - Security, Safety, Fire & Communications (Airside Operations) at ECCA - Heathrow UK
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Insights For Selling To William A.

During A Call Or A Meeting

DO's

  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid emotional and informal language, stay objective and to the point instead
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with William A. is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from William A.

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will William A. move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can William A. take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And William A.

Personality Compatibility


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