Martyn Ball

Enthusiast
DISC Type : i

Security Operations Centre Manager at Harrods

London, England, United Kingdom

Overview

Martyn is an experienced Security Operations Centre Manager at Harrods with a strong background in crisis management, CCTV, and team leadership. He has a demonstrated history of managing security incidents and leading teams in high-pressure environments, holding an IOSH Managing Safely certification.

He shows an interest in law enforcement, specifically the Metropolitan Police. His shared content suggests a personal focus on digital privacy and awareness, advising others to be mindful of their social media settings.

Interestingly, he holds a "Step into Social Care" certification, indicating a unique interest outside his primary security career.

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Security Operations
He currently manages the Security Operations Centre at Harrods, overseeing a dedicated team and handling major security incidents in a busy retail environment.
Crisis Management
A core skill mentioned in his profile, responsible for leading the response to security incidents and communicating with senior management and crisis teams.
Team Leadership
Has extensive experience managing security teams, including training, performance management, and recently posted about hiring a new member to join his team.

Media Appearances

Martyn has no verified media appearances

Work History

4-2021
Security Operations Centre Manager at Harrods
7-2019 - 4-2021
Security CCTV Assistant Manager at Harrods
6-2015 - 7-2019
CCTV Lead operator at Harrods
3-2013 - 4-2015
Guest Duty Manager at intu
10-2004 - 3-2013
Security Supervisor at intu

Education

1996 - 2001
Education details unavailable from Haydon School

More Information

Social Presence :

Prographics :

Exp : 21 Location : London, England, United Kingdom Job Level : Middle Designation : Security Operations Centre Manager at Harrods
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Insights For Selling To Martyn

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Martyn is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Martyn

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Martyn move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Martyn take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Martyn

Personality Compatibility


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