Monika Johnson

Sharpshooter
DISC Type : CD

Master Data Manager - Customer at Harrods

United Kingdom

Overview

Monika is a data leader with over 15 years of experience in the luxury retail industry at Harrods. Described by colleagues as structured and knowledgeable, she specializes in data governance, quality, and CRM, holding certifications in data management and security. She is passionate about leveraging data to drive business value.

Outside of work, Monika is a proud mother whose two children grew up playing competitive tennis. Her daughter has pursued the sport professionally, representing Great Britains university team at an international event, reflecting a family passion for dedication and high achievement.

Her daughter represented Great Britain Universities at the Master’U BNP Paribas world championship event in France.

Personality Overview

Thorough Evaluator

Precise But Practical

Rigorous & Demanding

More than the product, they care about the effectiveness of the product.  They are not focused on building rapport and relationships. They are very proud of what they do.

Topics They Care About

Data Governance
Her entire career at Harrods centers on data quality, governance, and compliance. She holds multiple certifications in data management and is described as an expert in the field.
Generative AI
She recently attended several Google events focused on how AI is reshaping work and leadership, finding the discussions to be inspiring and energizing.
Women's Empowerment
Attended the "Google Launchpad for Women EMEA Series, " which she described as an educational and empowering event focused on the future of technology.

Media Appearances

Mastering retail data at Harrods. Featured in CIO.com

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S2 Ep6: In with the New – True Tales from Harrods. Featured in Podscan.fm

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Work History

11-2019
Master Data Manager - Customer at Harrods
8-2014 - 11-2019
CRM Operations Manager at Harrods
3-2011 - 8-2014
Campaign Operations Manager at Harrods
9-2009 - 3-2011
Information Systems Operational Analyst at Harrods
3-2007 - 8-2009
CRM Data Analyst at Harrods

Education

4-2024 - 8-2024
Data management/Governance/Security/Etics from Udemy Alumni
2016 - 2016
Education details unavailable from Oxford Summer School Digital Bootcamp

More Information

Social Presence :

Prographics :

Exp : 21 Location : United Kingdom Job Level : Middle Designation : Master Data Manager - Customer at Harrods
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Insights For Selling To Monika

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monika is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Monika

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Monika move?

  • They can take decisions very fast if you manage to convince them.
  • Can Monika take some risk or not?

  • The risks don’t matter much to them.

You And Monika

Personality Compatibility


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