Monika Johnson in

Monika Johnson

Sharpshooter · DISC type CD
Master Data Manager - Customer at Harrods
📍 United Kingdom

Monika is a data leader with over 15 years of experience in the luxury retail industry at Harrods. Described by colleagues as structured and knowledgeable, she specializes in data governance, quality, and CRM, holding certifications in data management and security. She is passionate about leveraging data to drive business value.

Outside of work, Monika is a proud mother whose two children grew up playing competitive tennis. Her daughter has pursued the sport professionally, representing Great Britains university team at an international event, reflecting a family passion for dedication and high achievement.

Her daughter represented Great Britain Universities at the Master’U BNP Paribas world championship event in France.

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Experience
21 Years
Current Role
Master Data Manager - Customer
Job Level
Middle
Location
United Kingdom
Personality Overview

How Monika shows up

Thorough Evaluator
Precise But Practical
Rigorous & Demanding

More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships. They are very proud of what they do.

Priorities

Topics Monika cares about

Data Governance
Her entire career at Harrods centers on data quality, governance, and compliance. She holds multiple certifications in data management and is described as an expert in the field.
Generative AI
She recently attended several Google events focused on how AI is reshaping work and leadership, finding the discussions to be inspiring and energizing.
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Career

Work history

11-2019
Master Data Manager - Customer
Harrods
8-2014 - 11-2019
CRM Operations Manager
Harrods
3-2011 - 8-2014
Campaign Operations Manager
Harrods
9-2009 - 3-2011
Information Systems Operational Analyst
Harrods
3-2007 - 8-2009
CRM Data Analyst
Harrods
In the press

Media appearances

Mastering retail data at Harrods. Featured in CIO.com
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S2 Ep6: In with the New – True Tales from Harrods. Featured in Podscan.fm
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Education
4-2024 - 8-2024
Data management/Governance/Security/Etics
Udemy Alumni
2016 - 2016
Education details unavailable
Oxford Summer School Digital Bootcamp
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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