Yi Liang

Critic
DISC Type : C

Senior Solutions Architect (Professional Services, covers GCR, SEA, and Korea) at Zendesk

Singapore

Overview

Yi has no verified overview

Personality Overview

Negotiator

ROI Driven

Objective Thinker

They choose to analyze logically and value facts to emotions.  They are quite likely to negotiate on pricing or other key terms. They like to do things independently and don’t look for support from others.

Topics They Care About

Yi has no verified topics they care about

Media Appearances

Yi has no verified media appearances

Work History

5-2022
Senior Solutions Architect (Professional Services, covers GCR, SEA, and Korea) at Zendesk
4-2021 - 5-2022
Principal Solution Engineer at Akamai Technologies
4-2017 - 4-2021
Senior Solution Engineer at Akamai Technologies
6-2008 - 4-2017
Principal Architect at Oracle
11-2007 - 5-2008
Senior Pre-Sales at BEA Systems

Education

1-2025 - 1-2026
Executive Education Program from Quantic School of Business and Technology
8-2023 - 11-2024
Executive MBA from Quantic School of Business and Technology

More Information

Social Presence :

Prographics :

Exp : 22 Location : Singapore Job Level : Senior Designation : Senior Solutions Architect (Professional Services, covers GCR, SEA, and Korea) at Zendesk
URL has been copied!

Insights For Selling To Yi

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yi is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Yi

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Yi move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Yi take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Yi

Personality Compatibility


Other Zendesk Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.