Yolanda Malone

Energizer
DISC Type : I

Director of Reporting & Business Analytics at Tennessee Carriers, Inc.

Memphis, Tennessee, United States

Overview

Yolanda has no verified overview

Personality Overview

Big Picture Person

Relationship Oriented

Imaginative

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Yolanda has no verified topics they care about

Media Appearances

Yolanda has no verified media appearances

Work History

Director of Reporting & Business Analytics at Tennessee Carriers, Inc.
Director of Operations at Tennessee Carriers, Inc.
11-2015 - 7-2016
Director Call Center Operations at Tennessee Carriers, Inc.
5-2009 - 6-2015
Customer Service Manager at Comcast Cable
4-2008 - 5-2009
Billing & Repair Supervisor at Comcast Cable

Education

2004 - 2008
Bachelor of Business Administration (BBA) from Belhaven University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Memphis, Tennessee, United States Job Level : Mid-senior Designation : Director of Reporting & Business Analytics at Tennessee Carriers, Inc.
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Insights For Selling To Yolanda

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yolanda is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Yolanda

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Yolanda move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Yolanda take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Yolanda

Personality Compatibility


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