Youssef Mootassem

Critic
DISC Type : C

Business Continuity Director at XPO Logistics, Inc.

Charlotte, North Carolina, United States

Overview

Youssef Mootassem is a Business Continuity Director at XPO Logistics with over 14 years of experience in IT infrastructure, disaster recovery, and business continuity. He holds a Certified by the Business Continuity Institute (CBCI) certification and a degree from the University of North Carolina at Greensboro. Colleagues describe him as team-oriented, talented, and positive.

He has substantial international experience encompassing project coordination, implementation, and vendor management.

Personality Overview

Precise

Critic

ROI Driven

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They choose to analyze logically and value facts to emotions.

Topics They Care About

IT Service Continuity
As a subject matter expert, he has been interviewed by the Business Continuity Institute on managing IT outages and continuity plans.
Disaster Recovery
His career has been focused on disaster recovery and business continuity, holding senior roles at XPO Logistics and Lowe's Companies.
Logistics Technology
Shares company news about innovations in logistics, such as EV trucking technology and digital distribution warehouses.

Media Appearances

Youssef has no verified media appearances

Work History

8-2021
Business Continuity Director at XPO Logistics, Inc.
8-2019 - 7-2021
Senior IT Services Continuity Manager at XPO Logistics, Inc.
3-2017 - 7-2019
IT Services Continuity Manager at XPO Logistics, Inc.
4-2014 - 3-2017
Sr. Disaster Recovery Specialist at Lowe's Companies, Inc.
2-2013 - 9-2013
Disaster Recovery Project Specialist at United Guaranty Corporation

Education

2001 - 2006
Bachelors of Science from University of North Carolina at Greensboro

More Information

Social Presence :

Prographics :

Exp : 19 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Business Continuity Director at XPO Logistics, Inc.
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Insights For Selling To Youssef

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Youssef is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Youssef

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Youssef move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Youssef take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Youssef

Personality Compatibility


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