Zach Richards

Questioner
DISC Type : c

Enterprise Account Executive - Southeast at Zoom

Marietta, Georgia, United States

Overview

Zach Richards is an accomplished sales professional at Zoom, specializing in the software and human capital industries. He focuses on expanding the market for Zooms CX and UCaaS platforms, leveraging skills in software sales and Salesforce. com. He holds a Bachelor of Business Administration from the University of Mississippi.

Outside of work, Zach maintains a strong connection to his alma mater, the University of Mississippi. Based on his education, he likely follows the universitys athletic programs and maintains an interest in collegiate sports.

He was named "Rep of the Year - Southeast" after achieving the #1 rank in revenue growth for his region.

Personality Overview

Value Seeker

Systematic

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Contact Center AI
His role involves a heavy focus on accelerating the adoption of Zoom's CX Platform, which includes Agentic AI Agents and AI Expert Assist.
Employee Experience Tech
He recently highlighted a Zoom event showcasing modern technology specialized for the employee experience, praising the company's Workvivo team.
Unified Communications
He actively promotes Zoom's standing in the UCaaS space, sharing updates on Gartner rankings and the expansion of services like Zoom Phone.

Media Appearances

Zach has no verified media appearances

Work History

2-2025
Enterprise Account Executive - Southeast at Zoom
8-2019 - 1-2025
Account Executive - Major Markets at Zoom
4-2018 - 7-2019
Enterprise Account Executive at Terminus: Account-Based Marketing
4-2014 - 4-2018
National Account Executive at CareerBuilder.com
5-2013 - 12-2013
Major Account Executive at CareerBuilder.com

Education

2002 - 2006
Bachelor of Business Administration (B.B.A.) from University of Mississippi

More Information

Social Presence :

Prographics :

Exp : 18 Location : Marietta, Georgia, United States Job Level : Mid-senior Designation : Enterprise Account Executive - Southeast at Zoom
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Insights For Selling To Zach

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zach is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Zach

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Zach move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Zach take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Zach

Personality Compatibility


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