Zain Iqbal

Enthusiast
DISC Type : i

Customer Relationship Manager at Brook Green Supply

United Kingdom

Overview

Zain is a Customer Relationship Manager at Brook Green Supply with a background in operations and customer service. He focuses on delivering clear, efficient support and building long-term client partnerships based on trust. He holds both FA Coaching and Mental Health Awareness certifications.

Outside of work, Zain is a qualified football coach, having previously coached for Crystal Palace Football Club. He took a career break to travel extensively across Europe and North Africa to explore various cultures, which enhanced his adaptability and pushed him beyond his comfort zone.

He has experience as a football coach for a professional organization, Crystal Palace Football Club.

Personality Overview

Non-Confrontational

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Client Relationships
His role is focused on delivering a seamless client experience, resolving issues quickly, and building long-term partnerships based on trust and transparency.
Football Coaching
He is a certified FA Level 1 & 2 coach and previously worked as a Football Coach for Crystal Palace Football Club.
Leadership & Mentoring
Lists mentoring, leadership, and coaching as key skills, applying a calm and structured approach to challenging situations.

Media Appearances

Zain has no verified media appearances

Work History

12-2025
Customer Relationship Manager at Brook Green Supply
3-2025 - 11-2025
Operational Analyst at Brook Green Supply
9-2024 - 2-2025
Customer Service Supervisor at B&M Retail
1-2023 - 12-2024
Football Coach at Crystal Palace Football Club
8-2022 - 12-2022
Travel at Career Break

Education

2012 - 2014
Sports and Exercise from Rushcroft Sports College

More Information

Social Presence :

Prographics :

Exp : 10 Location : United Kingdom Job Level : Middle Designation : Customer Relationship Manager at Brook Green Supply
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Insights For Selling To Zain

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zain is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Zain

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Zain move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Zain take some risk or not?

  • They can take some low-probability risks if needed.

You And Zain

Personality Compatibility


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