Zephan Trent

Energizer
DISC Type : I

Chief Strategy and Transformation Officer at Mid and South Essex NHS Foundation Trust

London, England, United Kingdom

Overview

Zephan Trent is a seasoned NHS executive, serving jointly as Chief Strategy and Transformation Officer for Mid and South Essex NHS Foundation Trust and Executive Director for Essex Partnership University NHS Foundation Trust. He leads strategy, transformation, and digital services, leveraging experience from national and regional NHS roles. He holds degrees from Oxford University and LSE.

Outside of his NHS roles, Zephan is passionate about community and charitable work. He serves as a trustee for Ollys Future, a suicide prevention charity, and is an independent audit and risk committee member for the University of Suffolk. This demonstrates a strong commitment to mental health and higher education governance.

He is a CFA® Charterholder, a unique qualification for a senior NHS strategy leader that combines financial expertise with public healthcare management.

Personality Overview

Believer

Imaginative

Enthusiastic

They are friendly, approachable and love to make new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Healthcare Transformation
Leads strategy, transformation, and digital services across two major NHS trusts, focusing on improving healthcare delivery for patients and their families.
Digital Health Records
Serves as the Senior Responsible Officer for a program to unify patient records across acute, mental health, and community services, a first of its kind for NHS England.
Mental Health Advocacy
Acts as a trustee for Olly's Future, a suicide prevention charity, showing a deep personal commitment to mental health causes and supporting young people.

Media Appearances

Meet the team - our board of executive and non-executive directors. Featured in Mid and South Essex NHS Foundation Trust

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Innovation at MSE – Mid and South Essex NHS Foundation Trust. Featured in Mid and South Essex NHS Foundation Trust

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Work History

9-2024
Chief Strategy and Transformation Officer at Mid and South Essex NHS Foundation Trust
4-2022
Executive Director of Strategy, Transformation and Digital at Essex Partnership University NHS Foundation Trust
1-2020
Trustee at Olly's Future
7-2019
Independent Committee Member (Audit & Risk) at University of Suffolk
7-2019 - 3-2022
Director of Strategic Transformation / Locality Director at NHS England and NHS Improvement

Education

2015 - 2017
Master of Science (MSc) from The London School of Economics and Political Science (LSE)
2004 - 2007
BA (Hons) from University of Oxford

More Information

Social Presence :

Prographics :

Exp : 6 Location : London, England, United Kingdom Job Level : Leadership Designation : Chief Strategy and Transformation Officer at Mid and South Essex NHS Foundation Trust
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Insights For Selling To Zephan

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zephan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Zephan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Zephan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Zephan take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Zephan

Personality Compatibility


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