Zoe Horton in

Zoe Horton

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Information Technology Help Desk at Diversified Fall Protection
📍 Lakewood, Ohio, United States

Zoe Horton is an IT Support Professional at Diversified Fall Protection and an Intelligence Sergeant in the US Army Reserve. She combines technical skills in network troubleshooting and Microsoft 365 administration with a background in clinical lab science. She holds a Bachelor of Science and recently completed the Armys Basic Leader Course.

Before transitioning to IT, Zoe managed critical blood distribution and support operations for the US Army across East Africa.

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Experience
6 Years
Current Role
Information Technology Help Desk
Job Level
Junior
Location
Lakewood, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Zoe cares about

Leadership Development
Recently graduated from the US Army's Basic Leader Course, focusing on leadership principles, team management, conflict resolution, and public speaking.
IT Infrastructure
Manages Windows network troubleshooting, Active Directory, Microsoft 365, and mobile device management in her current role while pursuing a networking certification.
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Career

Work history

10-2024
Information Technology Help Desk
Diversified Fall Protection
9-2024
Signals Intelligence
United States Army Reserve
10-2018
Medical Laboratory Specialist
United States Army Reserve
9-2023 - 8-2024
Blood Operations Specialist
US Army
3-2023 - 6-2023
Medical Laboratory Technician
Aya Healthcare
In the press

Media appearances

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Education
2020 - 2022
Bachelors of Science
Thomas Edison State University
8-2015 - 6-2017
Associate's degree
Grossmont College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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