Zoe O’Toole

Judge
DISC Type : Dc

PMO expert giving you sensible, tailored support. Projects Simply Delivered. at Tooles Consulting Limited

United Kingdom

Overview

Zoe OToole is a seasoned PMO Consultant and the founder of Tooles Consulting, specializing in creating right-fit governance and improving project delivery. An accredited trainer with PMO Learning, she holds a BSc(hons) from Nene College. Colleagues describe her as professional, collaborative, and effective at turning complex challenges into practical solutions.

Outside of work, Zoe is deeply involved in her community, having served as a school governor and Chair of the Parish Council. She is married with a teenage daughter and cares for a variety of pets, including chickens. She also enjoys trying new things, from culinary pursuits to learning musical instruments.

Unique fact: As Chair of the Parish Council, she successfully negotiated with the Ministry of Defence to resolve an issue involving unexploded WWII devices.

Personality Overview

Fast But Wary

Objective Thinker

Generally Skeptic

They do not care very much about building rapport or relationships.  They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Topics They Care About

Proving PMO Value
Actively speaks and presents on moving beyond simple delivery metrics to demonstrate the strategic and financial value of a PMO to senior leadership.
Community Leadership
Has a strong track record of local engagement, including serving for three years as the Chairman of her Parish Council and as a school governor.
Practical Governance
Advocates for and implements 'right-fit' project management structures that support delivery and build leadership confidence, rather than creating bureaucratic hurdles.

Media Appearances

Zoe has no verified media appearances

Work History

2-2015
PMO expert giving you sensible, tailored support. Projects Simply Delivered. at Tooles Consulting Limited
10-2022
Associate Trainer at PMO Learning
2-2020
Expert Practitioner at HiveMind Network
6-2024 - 1-2026
PMO Consultant at Smurfit Westrock
2-2023 - 6-2024
PMO Consultant at Smurfit Kappa

Education

1989 - 1992
BSc(hons) from Nene College
1985 - 1989
3 A levels and 8 O Levels from Windsor School, BFPO 40

More Information

Social Presence :

Prographics :

Exp : 11 Location : United Kingdom Job Level : N/A Designation : PMO expert giving you sensible, tailored support. Projects Simply Delivered. at Tooles Consulting Limited
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Insights For Selling To Zoe

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zoe is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Zoe

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Zoe move?

  • If convinced, they can reach decisions quite fast.
  • Can Zoe take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Zoe

Personality Compatibility


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