ABIMAEL PEREZ GARCIA in

ABIMAEL PEREZ GARCIA

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Gerente Experiencia al Cliente at Banorte
📍 Área metropolitana de Ciudad de México, Mexico

Abimael Perez Garcia is a Customer Experience Manager at Banorte with expertise in Agile project management, Scrum, and Lean Six Sigma. An engineer from Universidad Veracruzana, he focuses on optimizing processes to deliver high-impact products. People describe him as proactive and service-oriented.

His professional interests include major technology companies like IBM and Hewlett Packard Enterprise. He demonstrates a strong commitment to continuous professional development by actively completing courses in Agile methodologies and cloud computing to enhance his skillset.

He successfully transitioned his career from foundational IT and network support roles into strategic leadership in product ownership and customer experience.

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Experience
9 Years
Current Role
Gerente Experiencia al Cliente
Location
Área metropolitana de Ciudad de México, Mexico
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics ABIMAEL cares about

Agile Methodologies
His objective is to leverage Scrum and Kanban for project management, and he recently completed a course on the Agile Product Owner role.
Customer-Centric Delivery
As Customer Experience Manager, his focus is on identifying business needs to guarantee the delivery of high-impact and scalable products.
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Career

Work history

8-2025
Gerente Experiencia al Cliente
Banorte
11-2023 - 2-2025
Product Owner
BBVA
10-2022 - 12-2023
Service Delivery
Volkswagen de México
5-2019 - 10-2022
IT Support
Weatherford
10-2015 - 5-2019
Especialista en redes
Infotec, Centro de Investigación e Innovación en TIC
In the press

Media appearances

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Education
Ingeniería
Universidad Veracruzana
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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