ABIMAEL PEREZ GARCIA

Go-getter
DISC Type : d

Gerente Experiencia al Cliente at Banorte

Área metropolitana de Ciudad de México, Mexico

Overview

Abimael Perez Garcia is a Customer Experience Manager at Banorte with expertise in Agile project management, Scrum, and Lean Six Sigma. An engineer from Universidad Veracruzana, he focuses on optimizing processes to deliver high-impact products. People describe him as proactive and service-oriented.

His professional interests include major technology companies like IBM and Hewlett Packard Enterprise. He demonstrates a strong commitment to continuous professional development by actively completing courses in Agile methodologies and cloud computing to enhance his skillset.

He successfully transitioned his career from foundational IT and network support roles into strategic leadership in product ownership and customer experience.

Personality Overview

Vision Oriented

Self-Confident

Challenger

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Agile Methodologies
His objective is to leverage Scrum and Kanban for project management, and he recently completed a course on the Agile Product Owner role.
Customer-Centric Delivery
As Customer Experience Manager, his focus is on identifying business needs to guarantee the delivery of high-impact and scalable products.
Process Optimization
He lists Lean Six Sigma as a key skill and aims to optimize processes to achieve measurable results in his projects.

Media Appearances

ABIMAEL has no verified media appearances

Work History

8-2025
Gerente Experiencia al Cliente at Banorte
11-2023 - 2-2025
Product Owner at BBVA
10-2022 - 12-2023
Service Delivery at Volkswagen de México
5-2019 - 10-2022
IT Support at Weatherford
10-2015 - 5-2019
Especialista en redes at Infotec, Centro de Investigación e Innovación en TIC

Education

Ingeniería from Universidad Veracruzana

More Information

Social Presence :

Prographics :

Exp : 9 Location : Área metropolitana de Ciudad de México, Mexico Job Level : N/A Designation : Gerente Experiencia al Cliente at Banorte
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Insights For Selling To ABIMAEL

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with ABIMAEL is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from ABIMAEL

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will ABIMAEL move?

  • They are neither the fastest decision makers nor the slowest.
  • Can ABIMAEL take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And ABIMAEL

Personality Compatibility


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