Abner is a seasoned economist and Subdirector of Customer Service at Santander México with over 25 years of leadership experience across banking, tourism, and pharma. He specializes in digital innovation and customer-centric strategies. People often describe him as a natural leader, competitive, and results-oriented.
He is a natural entrepreneur and mentor with a passion for solving complex challenges and developing high-performance teams. Abner is a frequent speaker on topics related to customer experience and digital transformation, leveraging his certifications from IPADE Business School and Tecnológico de Monterrey.
He won a national award for the best sales strategy, titled "A Whatsapp away from your next reservation. "
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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