Adam Simpson

Initiator
DISC Type : Di

Director Professional Services - APAC (Japan & UAE) at NICE CXone

Greater Sydney Area, Australia

Overview

Adam is a hands-on technology and transformation leader, currently serving as the Director of Professional Services for APAC at NICE CXone. With a background as a CIO and consultant, he has deep experience in strategic planning, project delivery, and process improvement. He holds a Diploma in Business Administration and Computer Science.

Colleagues describe him as an "exceptional Leader" and a "competent manager" who excels at team building and developing relationships. He recently completed a certification in "Effective Coaching Skills for Leaders Under Pressure, " underscoring his passion for people management and taking his team on the journey of transformation.

Prior to his current role, Adam held the position of Chief Executive Officer at Harbour ISP, a role which was announced in both ARN and CRN publications.

Personality Overview

Friendly Challenger

Impact-Oriented

Conviction Driven

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Technology Transformation
His career as a CIO and consultant has centered on formulating and implementing strategic and operational plans to drive transformation across all IT functions.
CX Solutions
In his current role at NICE CXone, a customer experience software company, he leads the professional services organization to deliver customer-facing solutions across the APAC region.
Leadership & Coaching
He recently completed a course on "Effective Coaching Skills for Leaders Under Pressure" and is consistently praised in recommendations for his ability to motivate and align teams.

Media Appearances

Adam has no verified media appearances

Work History

1-2022
Director Professional Services - APAC (Japan & UAE) at NICE CXone
1-2020 - 1-2022
General Manager Technology & Transformation (CIO) at GWA Group Limited
2-2019 - 3-2020
Head of Technology at GWA Group Limited
12-2017 - 1-2019
Lead Consultant & Advisor - Corporate at Wellspring Consulting
12-2017 - 5-2018
Chief Executive Officer at Harbour ISP

Education

2009 - 2009
Strategic Leadership from Mt Eliza Business School
1986 - 1987
Diploma Business Administration and Computer Science from Nepean College of Advanced Education

More Information

Social Presence :

Prographics :

Exp : 33 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Director Professional Services - APAC (Japan & UAE) at NICE CXone
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Adam

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Adam take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Adam

Personality Compatibility


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