Adam Simpson in

Adam Simpson

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Director Professional Services - APAC (Japan & UAE) at NICE CXone
📍 Greater Sydney Area, Australia

Adam is a hands-on technology and transformation leader, currently serving as the Director of Professional Services for APAC at NICE CXone. With a background as a CIO and consultant, he has deep experience in strategic planning, project delivery, and process improvement. He holds a Diploma in Business Administration and Computer Science.

Colleagues describe him as an "exceptional Leader" and a "competent manager" who excels at team building and developing relationships. He recently completed a certification in "Effective Coaching Skills for Leaders Under Pressure, " underscoring his passion for people management and taking his team on the journey of transformation.

Prior to his current role, Adam held the position of Chief Executive Officer at Harbour ISP, a role which was announced in both ARN and CRN publications.

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Experience
33 Years
Current Role
Director Professional Services - APAC (Japan & UAE)
Job Level
Mid-senior
Location
Greater Sydney Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Adam cares about

Technology Transformation
His career as a CIO and consultant has centered on formulating and implementing strategic and operational plans to drive transformation across all IT functions.
CX Solutions
In his current role at NICE CXone, a customer experience software company, he leads the professional services organization to deliver customer-facing solutions across the APAC region.
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Career

Work history

1-2022
Director Professional Services - APAC (Japan & UAE)
NICE CXone
1-2020 - 1-2022
General Manager Technology & Transformation (CIO)
GWA Group Limited
2-2019 - 3-2020
Head of Technology
GWA Group Limited
12-2017 - 1-2019
Lead Consultant & Advisor - Corporate
Wellspring Consulting
12-2017 - 5-2018
Chief Executive Officer
Harbour ISP
In the press

Media appearances

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Education
2009 - 2009
Strategic Leadership
Mt Eliza Business School
1986 - 1987
Diploma Business Administration and Computer Science
Nepean College of Advanced Education
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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