Agustin Grisanti

Questioner
DISC Type : c

Chief Executive Officer - EMEA & APAC at TP

Miami Beach, Florida, United States

Overview

Agustin Grisanti is the Chief Executive Officer for EMEA & APAC at TP, a role he earned after a 21-year tenure where he progressed from CFO to Global COO. An MBA graduate from The Wharton School, he is described by colleagues as bright, agreeable, and candid, with deep expertise in global operations.

Outside of his executive duties, Agustin is a vocal advocate for social and environmental causes. He actively supports initiatives for womens career advancement and rights within his company and has publicly backed environmental campaigns, such as reforestation projects.

He has been described in the media as a "highly talented Argentine" and his strategic appointment was compared to signing Messi.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They are more likely than others to negotiate on pricing and terms.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

AI in CX
He is actively leading his company to adapt to industry disruptions from agentic AI and sees it as a key challenge and opportunity for major clients.
Women's Empowerment
Publicly committed to supporting women's career progression and guaranteeing their rights, viewing it as crucial for building a diverse management team and impacting communities.
Strategic Acquisitions
He recently announced and expressed confidence in the significant value creation resulting from TP's agreement to acquire competitor Majorel.

Media Appearances

Agustin Grisanti fully supports the TP Women initiative that not only .... Featured in Facebook

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Teleperformance Brings Home The Gold at This Year's ECCSA Awards. Featured in PR Newswire

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TP Men for Women - Agustin Grisanti. Featured in YouTube

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Work History

9-2025
Chief Executive Officer - EMEA & APAC at TP
1-2021 - 8-2025
Global Chief Operating Officer at TP
10-2019 - 1-2021
Chief Operating Officer - CEMEA and Latin America at TP
3-2004
Chief Financial Officer at TP
Associate at Hermes Management Consulting

Education

1998 - 2000
MBA from The Wharton School
1991 - 1995
Lic from Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​

More Information

Social Presence :

Prographics :

Exp : 21 Location : Miami Beach, Florida, United States Job Level : Leadership Designation : Chief Executive Officer - EMEA & APAC at TP
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Insights For Selling To Agustin

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Agustin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Agustin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Agustin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Agustin take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Agustin

Personality Compatibility


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