Aimee Shaw (Sayer) in

Aimee Shaw (Sayer)

Observer · DISC type ci
Head of Customer Engagement at Wessex Water
📍 Bath, England, United Kingdom

Aimee Shaw (Sayer) is the Head of Customer Engagement at Wessex Water, leveraging over 20 years of water industry experience. An environmental leader with a PhD in hydro-geomorphology and chartered memberships with CIWEM and SocEnv, she specializes in demand management, customer insight, and business planning. People describe her as an empowering leader.

Her professional focus on water conservation extends into her personal interests. She is passionate about eco-living and encouraging a stronger connection between people and their local water environment, actively promoting water-saving habits and the use of reusable products.

Unique fact: Aimee holds a PhD in hydro-geomorphology from Swansea University, blending deep scientific knowledge with her customer-facing role.

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Experience
15 Years
Current Role
Head of Customer Engagement
Job Level
Mid-senior
Location
Bath, England, United Kingdom
Personality Overview

How Aimee shows up

Value Driven
Example Seeker
Curious

They ask a lot of questions and rely heavily on information and collaterals. They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Priorities

Topics Aimee cares about

Customer Engagement
Leads the development and delivery of customer engagement programs at Wessex Water, focusing on reducing consumption and environmental pollution.
Water Efficiency
Has particular expertise in demand management, including the use of smart metering and water efficiency campaigns to reduce per capita consumption.
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Career

Work history

7-2019
Head of Customer Engagement
Wessex Water
10-2016 - 6-2019
Head of Water Resources & Behaviour Engagement
Wessex Water
4-2010 - 10-2016
Water Resources Planning Manager
Wessex Water
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2001 - 2005
PhD
Swansea University / Prifysgol Abertawe
1998 - 2001
1st Class Honours
Swansea University / Prifysgol Abertawe
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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