Alan Albright in

Alan Albright

Enthusiast · DISC type i
Senior Manager, Information Technology at HD Supply
📍 Atlanta Metropolitan Area, United States

Alan is a results-oriented IT executive with a 25-year track record of improving technical service and customer support performance. As Senior Manager at HD Supply, he excels in aligning support goals with revenue generation and identifying process improvements. He holds a Bachelor of Science from Kennesaw State University.

His expertise lies in developing customized programs to boost operational efficiency and motivating service-driven teams through hands-on leadership and a commitment to continual improvement.

Read the full overview →
Experience
24 Years
Current Role
Senior Manager, Information Technology
Job Level
Middle
Location
Atlanta Metropolitan Area, United States
Personality Overview

How Alan shows up

Optimistic
Amiable & Agreeable
Consensus Focused

They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Priorities

Topics Alan cares about

Customer Support Strategy
His career includes multiple director-level roles focused on executing customer service strategies, improving the support experience, and building customer confidence.
Operational Efficiency
Specializes in identifying process improvement opportunities and creating customized programs to increase the operational efficiency of technical service teams.
+4 more topics Login to view topics
Career

Work history

7-2019
Senior Manager, Information Technology
HD Supply
8-2017 - 5-2019
Senior Manager Cloud Operations
McKesson
11-2015 - 10-2016
Director , Technical Support
Intradiem
1-2000 - 10-2015
Director of Customer Support & Technical Services
Equisys, Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1993 - 1998
Bachelor of Science (BS)
Kennesaw State University
1987 - 1989
Associate of Science (AS)
Ball State University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

Other HD Supply Employees

Explore more public profiles from related professionals.

Jonathan Lancaster
Jonathan Lancaster
Manager, Service Category Management
HD Supply
 Reem Mansoura
Reem Mansoura
Director, Implementation
HD Supply
 Eric Mayes
Eric Mayes
Regional Sales Director
HD Supply
CB
Cedric Burgess
Regional Sales Director
HD Supply

More profiles

Discover additional public profiles from our index.

joe pina
joe pina
Store Manager
Carroll's Tire Warehouse
 Alyssa Mohammed
Alyssa Mohammed
Digital Marketing Manager
Service Experts Heating & Air Conditioning
 Paul Selman
Paul Selman
Chief Operating Officer
Founders Home Service Group
 Alyssa S.
Alyssa S.
Director of Marketing
Big Joe Forklifts
Unlock the full playbookSee exactly how to sell to Alan. Free, 10 seconds.