Alexa Detzi

Enthusiast
DISC Type : i

Vice President of Customer Success at Thanx

United States

Overview

Alexa has no verified overview

Personality Overview

Non-Confrontational

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Alexa has no verified topics they care about

Media Appearances

Alexa has no verified media appearances

Work History

5-2024
Vice President of Customer Success at Thanx
9-2022 - 5-2024
Senior Director, Enterprise Success at SEVENROOMS
10-2020 - 9-2022
Director, Enterprise Success at SEVENROOMS
4-2019 - 10-2020
Team Lead, Enterprise Success at SEVENROOMS
6-2018 - 4-2019
Senior Manager, Customer Success at SEVENROOMS

Education

2006 - 2010
Bachelor of Science (BS) from East Stroudsburg University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 14 Location : United States Job Level : Senior Designation : Vice President of Customer Success at Thanx
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Insights For Selling To Alexa

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexa is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Alexa

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Alexa move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Alexa take some risk or not?

  • They can take some low-probability risks if needed.

You And Alexa

Personality Compatibility


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