Alexander Dfouni

Sharpshooter
DISC Type : DC

Customer Success Leader, Data and Automation Platforms at IBM

New York City Metropolitan Area, United States

Overview

Alexander has no verified overview

Personality Overview

Precise But Practical

Fast But Analytical

Thorough Evaluator

They respond better to strong and respectful interactions.  They prefer to move quickly, and expect the same from others. They are less concerned about the product and more about its potential impact.

Topics They Care About

Alexander has no verified topics they care about

Media Appearances

Alexander has no verified media appearances

Work History

5-2024
Customer Success Leader, Data and Automation Platforms at IBM
8-2022 - 5-2024
Senior Customer Success Manager - IBM Data & AI at IBM
3-2021 - 8-2022
Product Manager - IBM watsonx Assistant at IBM
6-2020 - 3-2021
Customer Marketing Manager - IBM Americas at IBM
7-2019 - 6-2020
Performance Marketing Manager - IBM CHQ at IBM

Education

Bachelor’s Degree from D'Amore-McKim School of Business at Northeastern University
Bachelor’s Degree from Dublin Business School

More Information

Social Presence :

Prographics :

Exp : 9 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Customer Success Leader, Data and Automation Platforms at IBM
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Insights For Selling To Alexander

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexander is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Alexander

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Alexander move?

  • If convinced, they can reach decisions quite fast.
  • Can Alexander take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Alexander

Personality Compatibility


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