Alyssa Andersen

Visionary
DISC Type : Ds

Customer Experience Director at Voya Financial

Hartford, Connecticut, United States

Overview

Alyssa has no verified overview

Personality Overview

Early Adopter

Objective Evaluator

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Alyssa has no verified topics they care about

Media Appearances

Alyssa has no verified media appearances

Work History

10-2019
Customer Experience Director at Voya Financial
9-2017 - 2-2019
Director Customer Experience at Hertz
2-2017 - 9-2017
Senior Director, Member Experience at IEEE
2-2013 - 2-2017
Director of the Customer Led Experience Team at Avis Budget Group
8-2007 - 2-2013
Director of Sales Resources & Development at Avis Budget Group

Education

Bachelor of Science Degree from Ramapo College of New Jersey

More Information

Social Presence :

Prographics :

Exp : 21 Location : Hartford, Connecticut, United States Job Level : Mid-senior Designation : Customer Experience Director at Voya Financial
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Insights For Selling To Alyssa

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alyssa is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Alyssa

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Alyssa move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Alyssa take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Alyssa

Personality Compatibility


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