Amy Castro

Inspirer
DISC Type : id

Account Director II at Zayo Group

Dallas-Fort Worth Metroplex, United States

Overview

Amy Castro is a dedicated Account Director II at Zayo Group with over 20 years of experience in customer relationship management and solution selling. She focuses on the healthcare and transportation sectors, leveraging her expertise in edge, cloud, and security. A graduate of the University of Oklahoma, people frequently describe her as effective, professional, and customer-focused.

Outside of her direct professional responsibilities, Amy is passionate about corporate culture and team success. She frequently expresses gratitude for her companys leadership and supportive environment, indicating a strong belief in the power of a positive workplace to drive high performance and innovation.

She has been recognized for her sales achievements by being inducted into Zayos prestigious Presidents Club.

Personality Overview

Achievment Oriented

Charming & Persuasive

Fast Adopter

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Network Resilience
Was instrumental in helping a national airline re-route its network to be 100% resilient after major IT outages, showcasing her focus on robust infrastructure solutions.
Customer Experience
Her role is centered on improving the end-user and client experience, a fact supported by colleagues who describe her as exceptionally customer-focused.
Technology in Healthcare
Lists healthcare as a key focus area in her professional summary, indicating a deep interest in providing technology solutions for this sector.

Media Appearances

Amy Castro - Account Director II at Zayo Group | The Org. Featured in The Org

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Work History

12-2020
Account Director II at Zayo Group
2010 - 12-2020
Account Director II at Lumen Technologies
2004 - 2010
Senior Account Executive at AT&T
2000 - 2004
Major Account Executive at Qwest Communications
1997 - 2000
Major Account Executive at WorldCom

Education

1993 - 1997
Bachelor from University of Oklahoma
Education details unavailable from Culver Academies

More Information

Social Presence :

Prographics :

Exp : 29 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Account Director II at Zayo Group
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Amy

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Amy take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Amy

Personality Compatibility


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