Ana Quezia in

Ana Quezia

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Customer Support Analyst / Analista de Suporte Técnico at inDrive
📍 Paulista, Pernambuco, Brazil

Ana Quezia is a Customer Support Analyst at inDrive with over five years of experience in technical support and customer service. She specializes in problem-solving, conflict mediation, and ensuring a high-quality user experience in demanding environments. She is currently studying Quality Management at UNINASSAU.

She is passionate about continuous professional development and supporting others. Ana recently began participating in the Pulsar STEM mentorship program, which is dedicated to strengthening and empowering women in their careers through shared learning and networking.

Ana is actively participating in a mentorship program to support the advancement of women in STEM fields.

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Experience
9 Years
Current Role
Customer Support Analyst / Analista de Suporte Técnico
Job Level
Middle
Location
Paulista, Pernambuco, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ana cares about

Customer Experience
Her headline and job descriptions consistently highlight a focus on quality, efficiency, and improving the customer experience in high-demand tech environments.
Quality Management
She is currently pursuing a degree in Technology in Quality Management, aiming to move into roles focused on operational improvement and leadership.
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Career

Work history

1-2021
Customer Support Analyst / Analista de Suporte Técnico
inDrive
1-2020 - 12-2020
Suporte técnico
smartlink tecnologia em internet ltda
1-2020 - 12-2020
Technical Support Specialist
smartlink tecnologia em internet ltda
9-2019 - 1-2020
Agente de atendimento ao cliente
UNINASSAU
1-2013 - 7-2013
Estagiário
FACIPE
In the press

Media appearances

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Education
12-2024 - 12-2026
Graduação
UNINASSAU
12-2025 - 12-2027
Curso Superior de Tecnologia (CST)
Centro Universitário UniFatecie
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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