Anamika Dutta in

Anamika Dutta

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Customer Service Executive at TP
📍 Kalyan, Maharashtra, India

Anamika Dutta is an experienced customer service professional with a history of managing client relations across diverse industries, including beauty, logistics, and fintech. Her expertise lies in handling inbound and outbound communications to resolve complex issues efficiently. She holds a Masters of Commerce in Advanced Accountancy from the Institute of Distance Open Learning.

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Experience
4 Years
Current Role
Customer Service Executive
Job Level
Junior
Location
Kalyan, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Anamika cares about

Complaint Resolution
Has extensive experience resolving escalated customer complaints and identifying root causes to ensure satisfaction for major brands like L'Oréal and UPS.
Fintech Customer Support
Provided technical and customer support for Mswipe POS devices, handling payment failures, device connectivity, and transaction disputes for merchants.
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Career

Work history

2-2025
Customer Service Executive
TP
7-2024 - 12-2024
Senior Customer Service Representative | UPS Process
Alchemy Techsol Pvt Ltd (Vendor for Accenture)
2-2022 - 4-2024
Senior Customer Service Executive
Teleperformance
2-2021 - 12-2021
Customer Service, POS Technical Support
Mswipe Technologies Pvt Ltd
9-2020 - 1-2021
Customer Support Executive
Q Conneqt Business Solution Ltd
In the press

Media appearances

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Education
5-2019 - 5-2021
Master's of Commerce- Advanced Accountancy
Insitute of Distance Open Learning
6-2017 - 5-2018
Bachelor of Commerce - BCom
SMT. CHM College, Ulhasnagar - 03
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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