Anamika Dutta in

Anamika Dutta

Energizer · DISC type I
Customer Service Executive at TP
📍 Kalyan, Maharashtra, India

Anamika Dutta is an experienced customer service professional with a history of managing client relations across diverse industries, including beauty, logistics, and fintech. Her expertise lies in handling inbound and outbound communications to resolve complex issues efficiently. She holds a Masters of Commerce in Advanced Accountancy from the Institute of Distance Open Learning.

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Experience
4 Years
Current Role
Customer Service Executive
Job Level
Junior
Location
Kalyan, Maharashtra, India
Personality Overview

How Anamika shows up

Relationship Oriented
Big Picture Person
Believer

They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Priorities

Topics Anamika cares about

Complaint Resolution
Has extensive experience resolving escalated customer complaints and identifying root causes to ensure satisfaction for major brands like L'Oréal and UPS.
Fintech Customer Support
Provided technical and customer support for Mswipe POS devices, handling payment failures, device connectivity, and transaction disputes for merchants.
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Career

Work history

2-2025
Customer Service Executive
TP
7-2024 - 12-2024
Senior Customer Service Representative | UPS Process
Alchemy Techsol Pvt Ltd (Vendor for Accenture)
2-2022 - 4-2024
Senior Customer Service Executive
Teleperformance
2-2021 - 12-2021
Customer Service, POS Technical Support
Mswipe Technologies Pvt Ltd
9-2020 - 1-2021
Customer Support Executive
Q Conneqt Business Solution Ltd
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2019 - 5-2021
Master's of Commerce- Advanced Accountancy
Insitute of Distance Open Learning
6-2017 - 5-2018
Bachelor of Commerce - BCom
SMT. CHM College, Ulhasnagar - 03
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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