Anand Thakur

Initiator
DISC Type : Di

Chief Product and Technology Officer at Reliance Retail

Bengaluru, Karnataka, India

Overview

Anand Thakur is the Chief Product and Technology Officer at Reliance Retail, steering innovation for brands like Ajio, Tira, and Shein. A techno-business leader with over 20 years of experience, he specializes in digital transformation, e-commerce, and applying AI to retail. He holds a B. Tech from YMCA Institute Of Engineering.

He is a sought-after speaker at global conferences like the World AI Summit and MITs Strategy Shift Forum, sharing his expertise on technology and business. People who have worked with him describe him as a dynamic and versatile personality with strong technical acumen.

Interesting fact: Anand holds a US patent for a system related to artboard creation and preview.

Personality Overview

Friendly Challenger

Impact-Oriented

Confident

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

AI in Retail
He is implementing generative AI, such as a beauty advisor chatbot for Tira, and speaks globally on using AI to shape the future of retail technology.
Customer Personalization
He is deeply passionate about personalizing customer journeys by leveraging extensive consumer research combined with AI-driven insights to maximize customer delight and revenue.
Digital Transformation
Has a long track record of leading digital transformation, which led to significant incremental revenue growth in his past roles at companies like Domino's.

Media Appearances

In Conversation with Anand Thakur, CTPO of Reliance Retail – Fynd. Featured in Fynd Blog

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Anand Thakur joins as CTO at Reliance Retail. Featured in CIO&Leader

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Work History

12-2021
Chief Product and Technology Officer at Reliance Retail
12-2019 - 12-2021
Group Chief Technology Officer at Elara Group (Housing, PropTiger & Makaan)
12-2017 - 12-2019
Chief Digital Officer (CDO) at Jubilant FoodWorks Ltd. - Domino's India
6-2016 - 11-2017
CTO at KOOVS
6-2015 - 3-2016
Vice President Engineering at Lenskart.com

Education

1999 - 2003
B.Tech from YMCA Institute Of Engineering

More Information

Social Presence :

Prographics :

Exp : 22 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Chief Product and Technology Officer at Reliance Retail
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Insights For Selling To Anand

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Look like someone who is on top of their game
  • Clearly address the competitive aspects

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anand is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Anand

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Anand move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Anand take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Anand

Personality Compatibility


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