Andrea Tokmak in

Andrea Tokmak

Login to view DISC.
Head of Outsourcing & Partnerships at Utility Warehouse
📍 United Kingdom

Andrea Tokmak is a driven Operations Director specializing in outsourcing, partnerships, and customer experience. She excels at developing strategic objectives and strengthening management teams to maximize company profitability and efficiency. Colleagues describe her as approachable, professional, and people-focused, with a talent for creating an empowered and productive work culture.

Her key strength is driving business performance by implementing new processes to streamline complex operations, ensuring a customer-focused culture is at the heart of the business.

Read the full overview →
Experience
18 Years
Current Role
Head of Outsourcing & Partnerships
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

How Andrea shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Andrea cares about

Customer Experience
Her headline, experience, and introduction all highlight a focus on creating a customer-centric culture within a business.
Outsourcing Management
This is a core part of her professional headline and her current role as Head of Outsourcing & Partnerships at Utility Warehouse.
+4 more topics Login to view topics
Career

Work history

6-2024
Head of Outsourcing & Partnerships
Utility Warehouse
6-2022 - 6-2024
Head of Customer Operations
Utility Warehouse
1-2021 - 6-2022
Operations Director
Sitel UK & Ireland
8-2019 - 12-2020
Head of service
Capita Customer Management
3-2017 - 8-2019
Senior Operations Manager
Capita Customer Management
In the press

Media appearances

CXA Annual Conference 2025 | Andrea Tokmak (Head of Outsourcing and Partnerships, Utility Warehouse). Featured in CX Alliance
See now
Education

Andrea has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Utility Warehouse Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Andrea. Free, 10 seconds.