Andrew MacPhail

Evaluator
DISC Type : dsc

Senior IT Project Manager at Marks and Spencer

United Kingdom

Overview

Andrew is a Senior IT Project Manager with over 13 years of experience delivering large-scale technology programmes for major UK retailers like Marks and Spencer, Sainsburys, and Whitbread. A University of Glasgow graduate, colleagues describe him as professional, dedicated, and an outstanding communicator with vendors.

He successfully managed a £10M+ hardware and software upgrade that enhanced security across the vast majority of Premier Inn hotels, delivering the rollout ahead of schedule.

Personality Overview

Quality Focused

Fast But Analytical

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Large-Scale IT Delivery
Has extensive experience managing multi-million-pound hardware, software, and network infrastructure programmes for major corporations.
Retail Technology
His career is focused on implementing technology to create a competitive advantage for leading retailers like M&S, Sainsbury's, and Tesco.
Vendor Management
Praised for exceptional communication with vendors and experience managing multiple third-party suppliers to ensure timely and cost-effective delivery.

Media Appearances

Andrew has no verified media appearances

Work History

1-2026
Senior IT Project Manager at Marks and Spencer
7-2025 - 12-2025
Infrastructure Project Manager at Arm
3-2015 - 7-2025
Senior Project Manager at Whitbread
8-2014 - 3-2015
Digital and Technology Project Manager at Sainsbury's
10-2012 - 8-2014
IT Project Manager - Multi-channel Retail at Tesco PLC

Education

1996 - 1997
PG Dip in I.T. from University of Glasgow
1991 - 1995
Master of Arts - MA from University of Glasgow

More Information

Social Presence :

Prographics :

Exp : 13 Location : United Kingdom Job Level : Middle Designation : Senior IT Project Manager at Marks and Spencer
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Andrew

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Andrew take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Andrew

Personality Compatibility


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