Andy West

Pioneer
DISC Type : DSI

Senior Business Consultant at CXponent

Greater Orlando, United States

Overview

Andy has no verified overview

Personality Overview

Dynamic But Sincere

Friendly But Fast

Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Andy has no verified topics they care about

Media Appearances

Andy has no verified media appearances

Work History

3-2024
Senior Business Consultant at CXponent
6-2016
Owner & Executive Consultant at Bright Idea Insights
1-2021 - 4-2024
Chief Operating Officer at RedTeam Software
10-2020 - 2-2021
Sr. Consultant, Customer Experience (CX) & Contact Center at The Northridge Group
5-2018 - 10-2020
Vice President, Global Customer Services at Sage

Education

2000 - 2002
MBA from W. P. Carey School of Business – Arizona State University
1992 - 1997
BS from University of Minnesota Duluth
1992 - 1997
BBA from University of Minnesota Duluth
Education details unavailable from Northwestern HS

More Information

Social Presence :

Prographics :

Exp : 32 Location : Greater Orlando, United States Job Level : Senior Designation : Senior Business Consultant at CXponent
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Insights For Selling To Andy

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andy is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Andy

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Andy move?

  • They are generally fast movers and can take quick decisions
  • Can Andy take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Andy

Personality Compatibility


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