Ankur Bhatnagar in

Ankur Bhatnagar

Global Head of Incident Management at Deutsche Bank
📍 Pune, Maharashtra, India

Ankur Bhatnagar is a Vice President at Deutsche Bank with over 11 years of experience in IT Infrastructure Services. His expertise lies in Incident, Change, and Critical Situation Management, leveraging ITIL and Agile methodologies. He previously served as the Global Head of Incident Management and holds a Bachelor of Commerce from Rani Durgavati Vishwavidyalay.

He has a strong background in delivery management, having previously worked as a Technical Lead at Cognizant Technology Solutions before his tenure at Deutsche Bank.

Unique fact: He has progressed within Deutsche Bank from a specialized role as Global Head of Incident Management to his current position as Vice President.

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Experience
11 Years
Current Role
Global Head of Incident Management
Job Level
Mid-senior
Location
Pune, Maharashtra, India
Personality Overview
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Priorities

Topics Ankur cares about

Crisis Management
His experience as Global Head of Incident Management and expertise in Critical Situation Management highlights a focus on operational stability and crisis resolution.
IT Service Management
He is ITIL V3 certified and has extensive experience in ITIL Service Operations and Agile methodologies, indicating a focus on process efficiency and service delivery.
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Career

Work history

9-2014
Global Head of Incident Management
Deutsche Bank
Technical Lead
Cognizant Technology Solutions
In the press

Media appearances

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Education
Bachelor of Commerce - BCom
Rani Durgavati Vishwavidyalaya
Social presence
in

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