Anne Marie K.

Enthusiast
DISC Type : i

Vice President, eCommerce at Universal Music Group

Greater Philadelphia, United States

Overview

Anne Marie K. is the Vice President of eCommerce at Universal Music Group, where she combines her passion for the music industry with deep expertise in customer service and team leadership. She has a Master Certificate from Berklee College of Music and excels in developing processes for large-scale eCommerce operations.

Her career is driven by a profound interest in the music industry, a passion she has cultivated through specialized education and her leadership roles. She is focused on building teams that advocate for music fans and enhance their experience with artists and brands through exceptional service.

Unique fact: Before her career in the music industry, she worked as a Gas Design Technician for an energy company.

Personality Overview

Story Driven

Non-Confrontational

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Fan Advocacy
Her recent social media activity is focused on hiring leaders who can champion fans and deliver exceptional customer experiences, making it a top priority.
eCommerce Leadership
As a VP with a history of managing over 700 online stores, she is deeply involved in leading large customer service and eCommerce teams.
Customer Experience
She frequently posts about finding leaders to improve customer service interactions and the overall experience for eCommerce shoppers and music fans.

Media Appearances

Anne has no verified media appearances

Work History

7-2025
Vice President, eCommerce at Universal Music Group
3-2022 - 7-2025
Senior Director, eCommerce at Universal Music Group
2-2019 - 3-2022
Director, eCommerce at Universal Music Group
4-2015 - 3-2016
Gas Design Technician at PECO Energy
7-2010 - 4-2015
Permit Coordinator/Administrative Assistant at PECO Energy

Education

2014 - 2016
Master Certificate from Berklee College of Music
Bachelor of Science (B.S.) from Cabrini University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Philadelphia, United States Job Level : Senior Designation : Vice President, eCommerce at Universal Music Group
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Insights For Selling To Anne Marie

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anne Marie is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Anne Marie

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Anne Marie move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Anne Marie take some risk or not?

  • They can take some low-probability risks if needed.

You And Anne Marie

Personality Compatibility


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