Arvind Kaul

Questioner
DISC Type : c

Senior Director -Salesforce Practice & GTM, North America| Enterprise Growth| Strategic Partnerships at HCLTech

Greater Boston, United States

Overview

Arvind is a growth-driven executive at HCLTech, leading the Go-to-Market strategy for Salesforce in North America. With over 23 years of experience, he specializes in enterprise transformation across healthcare and financial services, leveraging technologies like Salesforce, Oracle, and Microsoft. Colleagues describe him as professional, knowledgeable, and a consummate professional who understands how to achieve quality results.

He holds a Masters degree from Harvard Extension School and a Bachelor of Engineering from VJTI, Bombay, complemented by a certification in Bloomberg Market Concepts.

Personality Overview

Price-Sensitive

Systematic

Cautious & Analytical

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

AI-driven Transformation
He actively promotes leveraging AI, specifically HCLTech's Agentforce with Salesforce, to drive enterprise-level transformation and deliver significant business value.
Go-to-Market Strategy
As GTM Head, his focus is on P&L accountability, developing client solutions, and leading teams to drive revenue and sales.
Cross-Platform CX
His background includes deep expertise across Salesforce, Oracle CX, and Microsoft Business Applications, indicating a focus on holistic customer experience solutions.

Media Appearances

Arvind has no verified media appearances

Work History

2-2026
Senior Director -Salesforce Practice & GTM, North America| Enterprise Growth| Strategic Partnerships at HCLTech
2-2024
GTM Head | Salesforce | North America at HCLTech
1-2022 - 12-2023
Practice Leader | Salesforce | Healthcare & Life Sciences at Ernst & Young Global Consulting Services
1-2019 - 1-2022
Practice Partner | Oracle CX & Microsoft Business Apps at Wipro Limited
5-2016 - 1-2019
Partner - Salesforce at Appirio

Education

1995 - 1999
B.E from VJTI,Bombay
Master's degree from Harvard Extension School

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Boston, United States Job Level : Senior Designation : Senior Director -Salesforce Practice & GTM, North America| Enterprise Growth| Strategic Partnerships at HCLTech
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Insights For Selling To Arvind

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arvind is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Arvind

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Arvind move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Arvind take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Arvind

Personality Compatibility


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