Ashish Mandovara

Critic
DISC Type : C

Director - CRM at Safelite Group, Inc.

Cleveland, Ohio, United States

Overview

Ashish is a technology and digital transformation leader specializing in developing enterprise applications and delivering complex programs. With a strong background in client engagement and a TOGAF certification, he excels at designing functional and technical solutions to meet business needs.

He is actively engaged with the tech community and is planning to attend Dreamforce 2025 in San Francisco to connect with other professionals.

His core expertise lies in developing CRM strategy and leading large-scale Salesforce, Oracle, and MS CRM program implementations for Fortune 500 clients.

Personality Overview

Critic

ROI Driven

Precise

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Digital Transformation
His professional headline and experience are centered on being a "Digital Transformation Leader, " focusing on IT strategy and vision for large organizations.
Customer Experience
He identifies as a "Customer Experience Adviser" and previously served as a DCX (Digital Customer Experience) Practice Lead, showing a focus on the customer journey.
CRM Strategy
Has extensive experience developing CRM roadmaps and managing large Salesforce, Oracle, and MS CRM implementations for major clients.

Media Appearances

Ashish has no verified media appearances

Work History

8-2021
Director - CRM at Safelite Group, Inc.
7-2016 - 8-2021
Associate Director at Cognizant
7-2016 - 8-2021
Delivery Director at Cognizant
7-2013 - 8-2021
Senior Manager at Cognizant
8-2008 - 7-2012
Principal CRM Consultant at Cognizant

Education

1999 - 2003
BE from SVITS
1985 - 1998
Higher Secondary from St Thomas

More Information

Social Presence :

Prographics :

Exp : 20 Location : Cleveland, Ohio, United States Job Level : Mid-senior Designation : Director - CRM at Safelite Group, Inc.

Interested in

Sports

Soccer Team, Debate Team, Science Expo, NCC

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Insights For Selling To Ashish

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashish is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Ashish

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Ashish move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Ashish take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Ashish

Personality Compatibility


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