Bárbara Correia

Go-getter
DISC Type : d

Gerente de Relacionamento at Cury Construtora

São Paulo, São Paulo, Brazil

Overview

Bárbara Correia is a customer relationship and experience manager with over 20 years of experience, specializing in the real estate construction industry. She focuses on governance, strategic management of complex customer journeys, and mitigating reputational risk for large-scale operations. Colleagues describe her as strategic, detail-oriented, and an excellent leader.

Her career began in ombudsman roles, giving her a strong foundation in conflict mediation and managing sensitive customer issues.

Personality Overview

Decisive

Direct & Candid

Fast-Paced

They respond well to confident salespeople.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Customer Journey Governance
Focuses on governing long, complex, and regulated customer journeys, balancing client expectations with financial sustainability and institutional reputation.
Reputational Risk
Specializes in mitigating reputational risks by strategically managing critical and sensitive moments throughout the customer lifecycle.
Strategic CX
Believes customer experience is a core strategic decision that integrates across business areas, not just an isolated project or channel.

Media Appearances

Bárbara has no verified media appearances

Work History

3-2024
Gerente de Relacionamento at Cury Construtora
3-2020 - 11-2023
Gerente de Relacionamento at Grupo Kallas
9-2015 - 2-2020
Coordenadora de Relacionamento at Econ Construtora E Incorporadora
10-2008 - 2-2014
Gerente de Relacionamento | Even Construtora at Even Construtora
10-2006 - 11-2008
Analista de Ouvidoria at B2W - Companhia Global do Varejo

Education

2011 - 2015
Estudante from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 17 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de Relacionamento at Cury Construtora
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Insights For Selling To Bárbara

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bárbara is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Bárbara

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Bárbara move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Bárbara take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Bárbara

Personality Compatibility


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