Bailey Holmes in

Bailey Holmes

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Head of Customer Success at Route
📍 Lehi, Utah, United States

Bailey is the Head of Customer Success at Route, where he has a history of building and growing strong teams. He earned his bachelors degree from Utah Valley University and is skilled in strategic planning and customer expansion. Colleagues frequently describe him as a genuine leader, creative, and ambitious.

Outside of work, Bailey is a football fan who follows the Los Angeles Chargers. He also keeps up with business trends and insights, showing an interest in publications like Inc. Magazine.

Unique fact: Bailey has demonstrated impressive career progression, rising from a Sr. Customer Success Manager to the Head of the department all within Route.

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Experience
8 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Lehi, Utah, United States
Personality Overview

How Bailey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Bailey cares about

Team Leadership
Progressed through multiple management roles and frequently posts about hiring for his team. Recommendations highlight him as a "genuine leader. "
Customer Expansion
This is a core skill highlighted in his profile, indicating a focus on growing existing customer accounts and delivering long-term value.
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Career

Work history

1-2025
Head of Customer Success
Route
8-2023 - 1-2025
Manager of Customer Success
Route
4-2022 - 8-2023
Associate Manager, Customer Success
Route
3-2021 - 4-2022
Sr. Customer Success Manager
Route
9-2019 - 3-2021
Sr. Account Manager
Grow.com | No Code, Full-Stack BI
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2017 - 2021
Bachelor's degree
Utah Valley University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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