RaAnna Cahoon

Collaborator
DISC Type : is

Customer Service Specialist at Route

Payson, Utah, United States

Overview

RaAnna Cahoon is a Customer Service Specialist at Route, recently promoted to an L3 role. A graduate of Brigham Young University, she leverages a background in sales and teaching to excel in problem-solving and client support. Her experience is fortified by a certification in Social and Behavioral Research.

Outside of work, she is a married mother of two boys. RaAnna is passionate about community service, having volunteered with American Red Cross blood drives. She actively promotes mental and emotional well-being, including practices like meditation, especially during busy seasons.

She honed her communication and negotiation skills as a Sales Representative for Vivint Home Security.

Personality Overview

Good Listener

Example Driven

Fair-minded

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to opt for solutions that are proven in the market. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Customer Support
Her career focus is on customer service, recently earning a promotion to an L3 role on the Customer Support Team at Route.
Work-Life Balance
As a mother of two, she has shared her journey of balancing maternity leave and professional growth, highlighting the challenges and rewards.
Mental Well-being
She publicly shares resources and encourages prioritizing mental, emotional, and physical health, including practices like meditation.

Media Appearances

RaAnna has no verified media appearances

Work History

1-2022
Customer Service Specialist at Route
8-2021 - 12-2022
BYU Teaching Assistant at Brigham Young University
11-2020 - 1-2022
Sales Representative at Vivint Home Security

Education

8-2017 - 12-2022
Bachelor's degree from Brigham Young University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Payson, Utah, United States Job Level : Junior Designation : Customer Service Specialist at Route
URL has been copied!

Insights For Selling To RaAnna

During A Call Or A Meeting

DO's

  • Show genuine interest in solving their problems
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t sound very transactional
  • Don’t ask too many questions that sound too dry and objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with RaAnna is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from RaAnna

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will RaAnna move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can RaAnna take some risk or not?

  • They are unlikely to take many risks.

You And RaAnna

Personality Compatibility


Other Route Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.