Benjamin Bénard

Evaluator
DISC Type : dsc

Customer Success Manager at Synthesia

United Kingdom

Overview

Benjamin has no verified overview

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Benjamin has no verified topics they care about

Media Appearances

Benjamin has no verified media appearances

Work History

10-2023
Customer Success Manager at Synthesia
10-2021 - 9-2023
Customer Success Manager at Smartsheet
2-2020 - 10-2021
Customer Success Manager France/Benelux/NEUR/RotW at Hubs
1-2017 - 12-2019
Sales Manager at Pikaplant
9-2016 - 12-2016
City Manager Bruxelles at Treatwell

Education

2012 - 2013
Master of Business Administration (M.B.A.) from St. John's University
2008 - 2013
Master's degree from ISEG

More Information

Social Presence :

Prographics :

Exp : 10 Location : United Kingdom Job Level : Middle Designation : Customer Success Manager at Synthesia
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Insights For Selling To Benjamin

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Benjamin is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Benjamin

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Benjamin move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Benjamin take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Benjamin

Personality Compatibility


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