Bennett Paylor

Captain
DISC Type : DS

Executive Director - Global Customer Success Management at nCino

Wilmington, North Carolina, United States

Overview

Bennett has no verified overview

Personality Overview

Consummate Professional

Decisive But Calm

Long-Term Thinker

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Bennett has no verified topics they care about

Media Appearances

Bennett has no verified media appearances

Work History

11-2025
Executive Director - Global Customer Success Management at nCino
7-2025 - 11-2025
Director - Professional Services at nCino
6-2024 - 7-2025
Associate Director - Project Delivery at nCino
1-2014 - 8-2017
Customer Success Manager at One Source Communications
4-2013 - 12-2013
Reception Agent at The Umstead Hotel and Spa

Education

2008 - 2012
Bachelor of Science in Parks from North Carolina State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Wilmington, North Carolina, United States Job Level : Senior Designation : Executive Director - Global Customer Success Management at nCino
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Insights For Selling To Bennett

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Let them know of potential risks but suggest mitigation methods alongside
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bennett is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Bennett

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Bennett move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Bennett take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Bennett

Personality Compatibility


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