Bernadette Hanley

Observer
DISC Type : ic

Delivery Services Manager at Jemena

Greater Melbourne Area, Australia

Overview

Bernadette is a widely experienced transformation manager, currently serving as a Delivery Services Manager at Jemena. With an extensive background in portfolio, program, and project delivery, she has a proven record of success in complex business and technology environments. She is recognized for her engaging, collaborative leadership style and building high-performance teams.

At Toll Group, she led a diverse end-to-end business transformation program that included projects covering Dangerous Goods and Financial Controls.

Personality Overview

Curious

Example Seeker

Assertive

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Business Transformation
Has a proven track record leading end-to-end transformation initiatives from both a business and IT perspective at companies like Toll Group and RACV.
Collaborative Leadership
Recognized for a highly engaging and collaborative leadership style, with a focus on building and managing high-performance teams.
Portfolio & Program Delivery
Possesses extensive experience in the end-to-end delivery of large programs and portfolios in complex business and technology environments.

Media Appearances

Bernadette has no verified media appearances

Work History

6-2024
Delivery Services Manager at Jemena
2-2024 - 6-2024
PMO Manager at Jemena
3-2020 - 2-2024
Head of Project Delivery at RACV
11-2018 - 3-2020
PMO Manager (Gov and Delivery) at RACV
5-2016 - 7-2018
Program Manager & Portfolio Stream Lead at Toll Group

Education

Education details unavailable from St Monica's College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Melbourne Area, Australia Job Level : Middle Designation : Delivery Services Manager at Jemena
URL has been copied!

Insights For Selling To Bernadette

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bernadette is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Bernadette

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Bernadette move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Bernadette take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Bernadette

Personality Compatibility


Other Jemena Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.