Bob Massengill
Sr. Director, Technology Infrastructure at Pilot Flying J
📍 Knoxville, Tennessee, United States
Bob Massengill is the Senior Director of Technology Infrastructure at Pilot Flying J, where he has progressed through several leadership roles including Manager and Director. He is focused on leveraging modern technology to improve efficiency and effectiveness in customer support.
He recently endorsed a new AI-powered solution, highlighting its potential to enable his team to address customer needs more quickly and effectively through a unified interface.
Read the full overview →Experience
26 Years
Current Role
Sr. Director, Technology Infrastructure
Job Level
Senior
Location
Knoxville, Tennessee, United States
Personality Overview
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Priorities
Topics Bob cares about
Customer Support Tech
He has spoken about the importance of using technology to transform customer support and address customer needs more effectively.
Unified Tech Interfaces
Quoted on the value of combining features into a unified interface to improve how his organization supports its customers.
Career
Work history
4-2019
Sr. Director, Technology Infrastructure
Pilot Flying J
12-2018
Director, Technology Infrastructure and CISO
Pilot Flying J
5-2004
Manager of Infrastructure
Pilot Flying J
1994 - 1998
District Manager
Electronics Boutique (EB Games)
In the press
Media appearances
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Education
Bob has no verified education history
Social presence
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