Brandon Biscardi

Go-getter
DISC Type : d

Enterprise Customer Success Manager at Flexential

Charlotte Metro, United States

Overview

A results-oriented Enterprise Customer Success Manager at Flexential, Brandon focuses on ensuring customer satisfaction, growth, and retention within complex cloud and colocation portfolios. His career is built on proactively driving customer success and building strong relationships, backed by a Zerto Certified Associate certification.

He is a vocal advocate for advanced cybersecurity, highlighting modern tools to mitigate ransomware attacks that can recover data from moments before an incident.

Personality Overview

Self-Confident

Decisive

Fast-Paced

They can be nudged to make faster decisions by offering what they value.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Customer Retention
His role centers on proactive customer interaction, relationship building, and lifecycle support to ensure high satisfaction from onboarding through renewal and expansion.
Ransomware Mitigation
Actively posts about the rising threat of ransomware and highlights Zerto's technology as a key tool for recovery with minimal data loss.
Hybrid Cloud Solutions
He promotes his company’s hybrid IT offerings, including colocation and private cloud, to provide clients with availability, security, and resiliency.

Media Appearances

Brandon has no verified media appearances

Work History

Enterprise Customer Success Manager at Flexential
Account Consultant at Charter Spectrum Business
Store Manager at AT&T

Education

Associate in Sciences & Arts from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : N/A Location : Charlotte Metro, United States Job Level : Middle Designation : Enterprise Customer Success Manager at Flexential
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Insights For Selling To Brandon

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Be crisp while making the pitch
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brandon is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Brandon

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Brandon move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Brandon take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Brandon

Personality Compatibility


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