Brenda Louis
Login to view DISC.Brenda is a customer experience leader with over 20 years of experience in CX, sales, and marketing. At Medical Service Company, she drives customer satisfaction by leading CX platform implementation and leveraging data-driven, AI-enabled strategies. She holds a Bachelor of Arts from Cleveland State University.
Brenda maintains a keen interest in professional development and business insights, following publications like the Harvard Business Review and The Wall Street Journal to stay current on industry trends and leadership strategies.
Colleagues describe her as a "true leader" and a dedicated "problem solver" who effectively manages logistics to get things done right on time.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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