Brian Blevins

Enthusiast
DISC Type : i

Contact Center Solutions Manager at Peckham, Inc.

Phoenix, Arizona, United States

Overview

Brian is a Contact Center Solutions Manager at Peckham, Inc. with extensive experience in people leadership and operations management from his time at Serta Simmons Bedding and Carvana. He holds a certification in Mental Health First Aid, underscoring his commitment to supportive leadership.

Brian demonstrates a strong focus on personal and professional development. He recently obtained a certification in Mental Health First Aid from the National Council for Mental Wellbeing, an achievement he was happy to share with his network.

Unique fact: After being impacted by layoffs, Brian actively pursued and secured his current management role, highlighting his resilience.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

People Leadership
Has a consistent career track in management roles, including his current position and previous leadership roles at Carvana and Serta Simmons Bedding.
Mental Wellbeing
Recently became certified in Mental Health First Aid and proudly shared this accomplishment, indicating a passion for mental health awareness.
Contact Center Solutions
His current role is focused on managing contact center solutions, indicating this as his primary area of professional expertise.

Media Appearances

Brian has no verified media appearances

Work History

3-2024
Contact Center Solutions Manager at Peckham, Inc.
Production Coordinator at Serta Simmons Bedding, LLC
Manager, Sell to Carvana at Carvana
Manager in Training, Sell to Carvana at Carvana
Team Lead, Sell to Carvana at Carvana

Education

2006 - 2009
Associate of Arts - AA from Mesa Community College
2002 - 2006
High School Diploma from Gilbert High School

More Information

Social Presence :

Prographics :

Exp : 1 Location : Phoenix, Arizona, United States Job Level : Middle Designation : Contact Center Solutions Manager at Peckham, Inc.
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Brian

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Brian take some risk or not?

  • They can take some low-probability risks if needed.

You And Brian

Personality Compatibility


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