Brian Kincaid

Commander
DISC Type : D

VP, Enterprise Customer Experience at One Inc

Greater Minneapolis-St. Paul Area, United States

Overview

Brian has no verified overview

Personality Overview

Decisive

Candid & Clear

Strong-Willed

They like to act fast and expect others to do the same.  They respond well to strong and respectful communication. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Brian has no verified topics they care about

Media Appearances

Brian has no verified media appearances

Work History

1-2024
VP, Enterprise Customer Experience at One Inc
2-2021
Vice President of Customer Success at One Inc
5-2020 - 2-2021
Head of Customer Success Operations at PlusPlus
9-2018 - 4-2020
Head of Customer Success Onboarding at DialSource
7-2014 - 8-2018
Vice President of Customer Success at Maintenance Connection

Education

2000 - 2003
Bachelor of Science from California State University-Sacramento
1998 - 2000
Economics from UC Santa Barbara

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Minneapolis-St. Paul Area, United States Job Level : Senior Designation : VP, Enterprise Customer Experience at One Inc
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Brian

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They can take decisions very fast if you manage to convince them.
  • Can Brian take some risk or not?

  • The risks don’t matter much to them.

You And Brian

Personality Compatibility


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