Camila Sena is the Latin America Manager for Customer Experience & Journey at Otis Elevator Co. , specializing in digital transformation and operational excellence. With an MBA in Leadership and Innovation from FGV, colleagues describe her as empathetic, customer-focused, and dedicated, with a talent for building high-performance teams.
Outside of her core responsibilities, Camila is a reflective professional who contemplates leadership philosophies and the cultural integration of quality within organizations. She is committed to continuous learning, recently completing a certification in Corporate ESG and Sustainability, showing an interest in broader business impacts.
She believes that leadership is about presence, not pressure, and that quality is a cultural trait, not just a process step.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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