Cappy Surette

Commander
DISC Type : D

Senior Manager Corporate Communications at Disney Parks, Experiences and Products

Orlando, Florida, United States

Overview

Cappy has no verified overview

Personality Overview

Risk-Taker

Decisive

Impact-Driven

They put a lot of effort into ensuring personal success.  They prefer to move quickly, and expect the same from others. They are less concerned about the product and more about its potential impact.

Topics They Care About

Cappy has no verified topics they care about

Media Appearances

Cappy has no verified media appearances

Work History

3-2021
Senior Manager Corporate Communications at Disney Parks, Experiences and Products
2-2016 - 2-2017
External Communications Leader for a Global Business at Disney Parks, Experiences and Products
9-2012 - 2-2021
Senior Manager, Executive Communications at Disney Parks, Experiences and Products
10-2009 - 9-2012
Director, Public Affairs (Strategic Communication & Spokesperson) at US Navy Bureau of Medicine and Surgery
9-2008 - 10-2009
Director, Media Relations (Spokesperson to National & International Media) at U.S. Navy Office of Information - Pentagon

Education

6-2023 - 11-2023
Scholar from George W. Bush Institute
2002 - 2003
MA from American University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Orlando, Florida, United States Job Level : Middle Designation : Senior Manager Corporate Communications at Disney Parks, Experiences and Products
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Insights For Selling To Cappy

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cappy is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Cappy

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Cappy move?

  • If convinced, they can reach decisions quite fast.
  • Can Cappy take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Cappy

Personality Compatibility


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